Legal Information

The domain www.riwayatbydimple.com is owned and operated by Dimple LLC, licensed under Sharjah Media City (Shams), Sharjah, United Arab Emirates, with License Number 2540208.01.

By accessing or using this website and its services, you agree to be bound by these Terms and Conditions. If you do not agree, please refrain from using this website.

Use of Website

By using this website, you confirm that you are of legal age and competent to enter into binding contracts under applicable laws.
You agree to use this site only for lawful purposes and in a way that does not infringe upon the rights of others or restrict their use and enjoyment of the website.

You also agree not to:

• Copy, reproduce, distribute, or exploit any part of the website or its content for commercial purposes without prior written consent from Dimple LLC.
  
  
• Upload or transmit any harmful, defamatory, or illegal content.
  
  
• Interfere with or disrupt the website’s security or its connected networks.
  
  

Products & Services

All products featured on this website are handcrafted and made-to-order, with each piece being hand-dyed and individually finished. This ensures a level of exclusivity, and slight variations in color or texture are part of the handmade process.

Dimple LLC reserves the right to modify, discontinue, or change product prices and availability at any time without prior notice.

Shipping

• UAE & India: Flat shipping fee of AED 50 (or its equivalent in INR)
  
  
• Orders are shipped via reputed logistics partners to ensure safe and timely delivery.
  
  
• Dispatch timelines vary between 2-3 Weeks, and additional 1 Week for delivery, depending on product availability and customization.
  
  

Please refer to our Shipping Policy for detailed information.

Returns, Exchanges & Cancellations

As every product is handcrafted and made to order, we do not accept returns, exchanges, or cancellations once an order is confirmed.
Please review your order carefully before checkout.
In case of an issue with your order, you may contact our customer service team for assistance at reachriwayat@gmail.com.

Intellectual Property Rights

All content on this website, including but not limited to text, graphics, designs, logos, product photography, and layout, are the exclusive property of Dimple LLC and are protected by copyright, trademark, and intellectual property laws.

You may not reproduce, distribute, modify, or otherwise use any material from this website without prior written permission.

Limitation of Liability

While every effort is made to ensure accuracy, Dimple LLC does not warrant that the information, descriptions, or images on the website are free from errors or inaccuracies.
By using this website, you agree that Dimple LLC shall not be liable for any indirect, incidental, or consequential damages arising from:

• Use or inability to use the website;
  
  
• Purchase or use of products;
  
  
• Unauthorized access to your data;
  
  
• Any other matter related to the website or its content.
  
  

Indemnification

You agree to indemnify and hold harmless Dimple LLC, its affiliates, employees, and partners from any claim, loss, or damage (including legal fees) resulting from your violation of these Terms or your misuse of the website.

Privacy

We value your privacy. Please review our Privacy Policy to understand how your personal information is collected, used, and protected.

Force Majeure

Dimple LLC shall not be held liable for any delay or failure in performance due to events beyond its reasonable control, including but not limited to natural disasters, war, strikes, pandemics, or government restrictions.

Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates.
Any disputes arising from the use of this website or purchase of products shall be subject to the exclusive jurisdiction of the courts of Sharjah, UAE.

Amendments

Dimple LLC reserves the right to amend or update these Terms and Conditions at any time. Any changes will be posted on this page, and continued use of the website shall constitute your acceptance of such revisions.